Legal note

Responsible (ss Provider): Activa alojamientos turísticos Sl

Cif: B06719967

Phone: (+34) 626 582 779


Domain name:


The provider, responsible for the website, makes available to users the present document with which it intends to comply with the obligations established in Law 34/2002 on Services of the Information Society and Electronic Commerce (LSSI-CE) , as well as inform all users of the website about the conditions of use of the website.

Any person accessing this website assumes the role of user, committing to strict compliance with the provisions contained in it, as well as any other legal provision that is not applicable.

The provider reserves the right to modify any information that may appear on the website, without there being an obligation to pre-advise or inform users of such obligations, understanding that it is sufficient with the publication on the website of the provider.

Intellectual and industrial property

The website, including but not limited to programming, editing, compilation and other elements necessary for its operation, designs, logos, texts and / or graphics are the property of the provider or, where appropriate, licensed or authorized by the authors. All the contents of the website are duly protected by the rules of intellectual and industrial property, as well as registered in the corresponding public registers.

Regardless of the purpose for which they were intended, its reproduction, use, exploitation, distribution and marketing, total or partial, requires in any case the prior written authorization of the provider. Any use not previously authorized by the provider will be considered as a serious violation of the author's intellectual or industrial property rights.

The designs, logos, texts and / or graphics outside the supplier and that may appear on the website, belong to their respective owners, who are themselves responsible for any possible controversy that may arise in relation to them. In any case, the provider has express and prior authorization.

The lender acknowledges in favor of its owners the corresponding rights of industrial and intellectual property, not only mentioning or appearing on the website the existence of any rights or responsibility of the provider over them, as well as the support, sponsorship or recommendation by the part of them.

To make any kind of observation about possible infringements of intellectual or industrial property rights, as well as any of the contents of the website, you can do so through the following email:

Personal data protection

The provider is committed to compliance with Spanish regulations on the protection of personal data, and guarantees full compliance with the established obligations, as well as the implementation of security measures provided for in art. XXVII. 9 of the Organic Law 15/1999, of Protection of Data of a Personal Nature (LOPD) and in the Development Regulation of the LOPD.

The provider makes available to users the Privacy Policy of the entity informing users about the following aspects:

Data of the person responsible for the treatment.

Purpose of the treatment

Obligation or not to provide them, as well as the consequences in case of not providing them.

On the rights that assist each user and the procedure to exercise them.

Collection of your Personal Information

Optima Apartments collects personally identifiable information, such as your e-mail address, name, home or work address, or your telephone number. Optima Apartments also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Optima Apartments. This information may include: your IP address, type of Internet browser used, domain names, access times and website addresses that refer to it. This information is used by Active Apartments for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Active Apartments Web site.

Please keep in mind that if you directly disclose personally identifiable information or personal data through the public online communication tools offered by Active Apartments, such information may be collected and used by others. Note: Optima Apartments does not read any of your private online communications.

Optima Apartments encourages you to review the privacy statements of Web sites you choose to link to from Optima Apartments so that you can understand how they collect your information and if they eventually share it with others. Optima Apartments is not responsible for the privacy statements or other content on Web sites outside of the Optima Apartments and Optima Apartments family of Web sites.

Use of your Personal Information

Optima Apartments collects and uses your personal information to operate the Optima Apartments Web site and deliver the services you have requested. Optima Apartments also uses your personally identifiable information to inform you of other products or services available from Optima Apartments and its subsidiaries. Optima Apartments may also contact you via surveys to find out your opinion about services currently provided or potential services to offer in the future.

Optima Apartments does not sell, rent or lease its customer list to third parties. Optima Apartments may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In these cases, the information of your personal identification (e-mail, name, address, telephone) is not transferred to the business partner. In addition, Optima Apartments may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All these third parties are expressly prohibited from using personal information that can identify you except to provide these services to Optima Apartments, and are required to maintain the confidentiality of your information.

Optima Apartments does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Optima Apartments keeps track of the Web sites and pages our customers visit within Optima Apartments, in order to determine what Optima Apartments services are the most popular. This data is used to deliver customized content and advertising within Optima Apartments to customers whose behavior indicates that they are interested in a particular subject area.

Optima Apartments websites will disclose your personal information, without notifying you, only when required by law or when it is created in good faith that such action is necessary to: (a) conform legal notices or compliance with a legal process performed about Optima Apartments or the site; (b) protect and defend the rights or property of Optima Apartments and, (c) act under exigent circumstances, to protect the safety of users of Optima Apartments, or the public.

Privacy Policy

In accordance with Organic Law 15/1999, on the Protection of Personal Data (LOPD) and its implementing regulations, the person responsible for the website, in compliance with the provisions of art. 5 and 6 of the LOPD, informs all users of the website to provide or facilitate their personal data, which will be incorporated into a file duly registered with the Spanish Agency for Data Protection.

Users who voluntarily provide their personal data by any of the means of contact provided on this website, expressly and freely and unequivocally accept that said data is processed by the provider for the realization of the following purposes:

Management of online reservations.

Referral of promotional communications by e-mail, fax, SMS, MMS, social communities or any other physical or electronic means, present or future, which makes possible its realization.

However, we inform you that you can revoke your consent or withdraw from all electronic communications sent, in a commercial communication that is sent to you, and at any time, by notifying via email:

Process orders, requests or any type of query made by the user through any of the contact forms that are made available to the user on the website of the company.

The provider expressly informs and warrants users that their personal data will not be transferred in any case to third companies, and that whenever any type of transfer of personal data takes place, with prior character, it will request the express, informed and unequivocal consent of headlines.

All data requested through the website are mandatory, as they are necessary for the provision of an optimal service to the user. In the event that all the data are not provided, the provider does not guarantee that the information and services provided are fully tailored to their needs.

The provider guarantees the user in any case the exercise of the rights of access, rectification, cancellation, cancellation, information and opposition, in the terms established in the current legislation. Therefore, in accordance with the provisions of Organic Law 15/1999 on the Protection of Personal Data (LOPD) you may exercise your rights by express request, accompanied by a copy of your ID, through the following means:


Mailing address: Pedro Rodriguez de Tena BI.6 Ptl.8 3ºB, 06800, Mérida

Likewise, the provider has adopted all the necessary technical and organizational measures to guarantee the security and integrity of the personal data it deals with, as well as to prevent its loss, alteration and / or access by unauthorized third parties.

Modifications to this Declaration

Optima Apartments may, from time to time, update this Privacy Statement to reflect the suggestions of both the company and its clients. Optima Apartments encourages you to periodically review this Statement to be informed of how Optima Apartments is protecting your information.

Use of Cookies

The provider, on its own behalf or on behalf of another contracted for the provision of measurement services, may use cookies when a user browses the website. Cookies are files that are sent to the browser through a web server to record the user's activities while browsing.

The cookies used by the website are associated only with an anonymous user and their computer, and do not provide the user's personal data.

Through the use of cookies, it is possible that the server where the web is located, recognizes the web browser used by the user to facilitate navigation, for example, allowing access to users who have previously registered, access to areas, services, promotions or contests reserved exclusively to them without having to register for each visit. They are also used to measure audience and traffic parameters, monitor progress and the number of entries.

The user has the possibility to configure his browser to be notified of the reception of cookies and prevent its installation on his computer. Consult the instructions and manuals of your browser for more information.

For the use of the website, it is not necessary for the user to allow the installation of cookies sent by the website, or by the third party acting on their behalf, without prejudice to the need for the user to access each one as such of the services whose service requires the previous registration or "login".

The cookies used on this website have, in any case, a temporary nature with the sole purpose of making their subsequent transmission more efficient. Under no circumstances will cookies be used to collect personal information.


The website uses information security techniques generally accepted in the sector, such as firewalls, access control procedures and cryptographic mechanisms, all with the aim of preventing unauthorized access to data. To achieve these ends, the user / client accepts that the provider obtains the data for the corresponding authentication of the access controls.


The provider declines any responsibility derived from the information published on its website, provided that such information has been manipulated or introduced by a third party.

The provider's website may use cookies (small information files that the server sends to the computer of the person accessing the page) to carry out certain functions that are considered essential for the proper functioning and visualization of the website.

From the client's website you can be redirected to content from third-party websites. Since the provider can not always control the contents entered by third parties in its web pages, it does not assume any responsibility for said contents. In any case, the lender declares that it will proceed to the immediate withdrawal of any content that may contravene national or international legislation, morals or public order, proceeding to the immediate withdrawal of the redirection to said website, informing the relevant contents.

The provider is not responsible for the information and stored content, by way of example but not limited to forums, chats, blog generators, comments, social networks or any other means that allows third parties to publish content independently on the website from the provider. However, and in accordance with the provisions of art. 11 and 16 of the LSSI-CE, the provider is made available to all users, authorities and security forces, and actively collaborates in the elimination or blocking of all content that may affect or contravene national, or international legislation, the rights of third parties or morality and public order. In the event that the user considers that there is any content on the website that may be classified as such, he / she must immediately notify the website administrator.

This website has been reviewed and tested to work properly. In principle, the correct operation can be guaranteed 365 days a year, 24 hours a day. However, the provider does not exclude the possibility of certain programming errors, causes of force majeure, natural catastrophes, strikes or similar circumstances that make access to the website impossible.

Legislation and applicable jurisdiction

For the resolution of any controversy or issue related to this website or the activities developed therein, Spanish legislation will be applicable, to which the parties expressly submit, being competent to resolve all disputes that arise or the Courts and Tribunals of Merida are related to their use.

Contact information

Optima Apartments welcomes your comments regarding this Privacy Statement. If you believe that Optima Apartments has not adhered to this Statement, please contact Optima Apartments at We will use our best commercially reasonable efforts to quickly determine the problem and remedy it as soon as possible.